Cynthia Merrick

RCM Director

Cynthia has been with the company for several years, and manages the patient charge entry and claim submission process for one of our largest clients. Her main focus is to ensure that patient charges are entered into their billing system in a timely manner, so that claims can be submitted and paid as quickly as possible. She also works closely with our clients to provide regular financial reporting, identify areas for process improvement, and on ad hoc projects as required.

Cynthia discovered her passion for helping others while working at her father’s practice in her youth, and followed her heart to take up a professional career in the healthcare industry. She has spent the past eighteen years working in private practice, imaging centers and FQHCs, running operational functions including billing and patient services. When given the opportunity to join our company in its early stages, she embraced the chance to help FQHCs make a difference. Originally from Colorado, Cynthia earned her Bachelor of Arts in Psychology from the University of South Florida.

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