Responsible for managing the pharmacy, developing the health center formulary (consistent with Program Committee protocols), maximizing pharmacy resources, overseeing quality improvement projects and educational/training programs for pharmacy volunteers and students, and communicating with key stakeholders (e.g. volunteer providers, staff, pharmaceutical partners and community partners). Responsibilities are both administrative (10%) and enhancing patient care (90%). Duties include:
- Responsible for ensuring that pharmacy is functioning at maximum capacity and meets all regulatory requirements, patient safety standards and internal control requirements.
- Provides leadership and supervision to paid pharmacy staff.
- Supervises volunteer pharmacy technicians and students.
- Actively engages interdepartmental collaboration to enhance programmatic goals and patient care.
- Develops and manages pharmacy budget and annual implementation plan.
- Generates reports for pharmaceutical partners to ensure the timely processing of replenishment orders.
- Oversees the processing of individual patient assistance applications to relevant drug companies.
- Provides stewardship with community and pharmaceutical partners.
- Fills patient prescriptions and answers provider questions.
- Provides education and counseling to patients as needed.
- Participates in quality improvement programs and serves on the Board’s Program Committee.
- Collaborates with key health center staff to optimize integration of electronic medical records.
- Collaborates with Associate Executive Director and other department heads to support optimal organizational structure and meet strategic goals.
- Customer service:
- Responsible for driving the Company culture through values and customer service standards.
- Accountable for outstanding customer service to all external and internal contacts.
- Develops and maintains positive relationships through effective and timely communication.
- Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
- Review and comply with all relevant Company policies and procedures, local, state, and Federal laws and regulations. Ensure that employees also understand and comply with all relevant Company policies and procedures, and local, state, and Federal laws and regulations, and establish effective internal systems and controls to promote such compliance.
The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Current Georgia Pharmacist License, Pharm D preferred
Required skills and experience
- 5 years of pharmacy experience
- 3 years of supervisory experience
- 2-3 years of ambulatory and/or community health center pharmacy experience (MTM experience may be substituted)
- Previous program planning experience is preferred
- Strong leadership skills, team player
- Strong communicator
- Proven problem solving skills
- Ability to multitask
- Excellent computer skills, specifically with word and Excel
- Knowledgeable around pharmacy technology
- Familiarity with challenges faced by low-income and underserved populations a plus
- Flexible schedule; hours will include some evenings and Saturdays
- Bilingual (English/Spanish) a plus
Physical demands and working conditions
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is frequently required to sit, either in an office environment, or in the context of operating a vehicle. The position is also required to: talk, hear, taste, smell, stand, walk; use hands and fingers to handle, operate, or operate objects, tools, or controls; reach with hands and arms; and occasionally climb and/or balance their body; and stoop, kneel, crouch, crawl. The employee must intermittently lift and/or move objects that weigh approximately 10-25 pounds, and on rare occasions lift and/or move objects that weigh approximately 100 pounds. Duties are performed in environments that are primarily environmentally controlled in an office environment but may range to vehicles, outdoor settings in all weather conditions
|Job Category||Pharmacy Manager|